it 3

Sales & Revenue

The course focuses on revenue management and optimization through an in-depth understanding of sales systems and pricing strategies. Techniques to improve cross-platform communication and customer segmentation to maximize product value will be explored.

  • Systems and interfaces: effective communication between different systems, such as PMS and third-party interfaces;
  • Room types: management of room types based on different customer needs;
  • Segmentation: analysis of purchasing behaviors for personalized offers;
  • Static and dynamic rates: understanding the impact of fixed and flexible rates;
  • Group and event management: definition of the sales strategy for groups and events;
  • Distribution and promotion costs: analysis of the economic impacts of promotional activities;
  • Revenue Management: revenue management techniques to maximize business performance;
  • Pricing: pricing strategies to optimize the economic value of each product or service;
  • CRM (Customer Relationship Management): using CRM systems to improve customer relationship management and loyalty.

Teachers in this module

Antonio Deperte

Teacher of the module: Sales & Revenue

Luca Bernetti

Teacher of the module: Sales & Revenue